Claim Representative - Workers' Compensation (Remote)

Remote • Grand Rapids, MI, US Donegal Insurance Group Expired a month ago - Inactive Job
This job is no longer accepting applications.

Company Overview

Donegal Insurance Group is a regional property-casualty insurance company doing business in 24 states, headquartered in Marietta, PA, with 4 regional offices located in Athens, GA, Grand Rapids, MI, Albuquerque, NM, and Glen Allen, VA.

Donegal offers a broad range of personal and commercial insurance products sold exclusively through our network of independent agents. We are committed to the independent agency system and proud of the company's heritage, which spans over 130 years. Donegal's strong financial foundation and successful operating strategies have earned the company a rating of 'A' (Excellent) by the A.M. Best Company, the nation's leading insurance rating organization.

Job Summary

Donegal Insurance Group has an opening for a Claim Representative in our Workers' Compensation unit.  This position is available as a remote position.

The Office Claim Representative will have a minimum of 3 to 5 years experience in handling Michigan workers' compensation claims. This position will require Investigation, evaluation and settlement of claims involving workers' compensation in compliance with established company standards and guidelines. The position also requires continuous excellent customer service to claimants and their representatives while practicing fair claim handling best practices.

Responsibilities and Duties

  • Monitor and direct file handling being performed by Independent Adjusters, Appraisers, and Defense Counsel
  • Recommend changes (if necessary) on approved list of Independent Adjusters, Appraisers, and defense counsel
  • Experience in handling workers' compensation claims in Michigan is required and Indiana and/or Illinois would be a plus.

Qualifications and Skills

  • Minimum of 3-5 years of insurance experience handling workers' compensation claims
  • Bachelor's degree or equivalent experience required


Donegal Insurance Group offers a comprehensive benefits package for all full-time, permanent positions. Learn more about our benefit offerings by visiting our Benefits page.

Additional Information

Donegal Insurance Group participates in E-Verify in the following states: Alabama, Arizona, Georgia, Louisiana, Mississippi, Nebraska, North Carolina, South Carolina, Tennessee, and Utah. If you reside in one of the listed states, please review the "Notice of E-Verify Participation" and the "Right to Work Poster" on the links below: