CRM Analytics Architect / Salesforce Einstein Analytics Architect

Job Category

Customer Success Group

Job Details

We drive excellence - not only in our performance, but also in the results we deliver for our clients. We are a global cloud consultancy combining the insight of our strategists, the vision of our innovators, and the ingenuity of our engineers to achieve extraordinary impact.

The Fortune 500 trust us to build solutions focused on growing revenue and profits by amplifying competitive advantage and strengthening customer relationships.

We are hiring for experienced Business Analytics & Data Science Consultants.

The Analytics and Data Science team serve as trusted advisors for customers and partners by using sophisticated analytical techniques to solve real business problems.

The team works directly with customers to provide Data Visualization, Data Science and Business Analytics solutions and consulting services.

Team members play a key role in helping businesses to identify descriptive, diagnostic, predictive and prescriptive insights that drive operational improvements across multiple industries.

We are looking for strategic, analytical problem solvers with business skills to join one of the fastest growing areas of our business.

You must have the ability to apply analytics and advanced analytics techniques on varied data, while understanding business objectives, managing client expectations, communicating effectively, and delivering results to the client.

Responsibilities :

• Leads discussions with clients to address and answer specific business questions, capture requirements and provide consultative guidance on solution / delivery options
• Partners with internal and client teams to develop innovative analytics solutions that solve business challenges and align to industry best practices
• Leads the implementation of technical / architectural aspects of Analytics solutions
• Performs analytic software configuration and coding
• Clearly and succinctly communicates findings and insights to customers with proper verification and validation techniques
• Follows internal methodologies and standardized approaches and seeks to continuously improve them based on experience
• Develops and teaches best practices in relevant analytics areas
• Mentors and coaches Analytics Consultants

Requirements :

Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.

g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

• 7+ years experience in the following :
• Working with Business Analytics and data visualization tools to perform insights analysis on varied data (E.g. Tableau, Salesforce Einstein Analytics, Birst, Microsoft Power BI, etc.)
• Preparing data for analysis through data manipulation, data wrangling or ETL
• Visualizing data to communicate insights
• Working in a consulting environment and / or working with customers to understand and achieve business goals using data

Candidates must also have :

• Demonstrated experience with at least 1 of Tableau or Salesforce Einstein Analytics (now Tableau CRM)
• Exemplary interpersonal skills and ability to work in a team
• Proven ability to lead client interactions and communications
• Ability to problem solve creatively and learn quickly
• Solid understanding and command of the English language including written, analytical and verbal communication skills
• Willingness to help out wherever needed
• Quality Microsoft Office skills, including Word, Excel and PowerPoint

The following skills would also be a plus :

Demonstrated experience using statistical and predictive analytics and / or machine learning techniques to solve real business problems

Accommodations

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