What You Will Do
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need.
As a Customer Service Associate, this means :
The Customer Service Associate is responsible for customers’ experience with Lowe’s.This associate plays a critical role in helping our customers select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met.
In addition, this associate delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers.
This associate must always remain vigilant and report any safety or security concerns around the entrance of the store.
The Customer Service Associate responsibilities vary dependent on the department he / she supports.Customer Service Associates work in one of the following areas : Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls.
Individuals applying for a role as a Customer Service Associate may be considered for any one of these areas, depending on hiring needs and skillset.
Travel Requirements : This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.
What We're Looking For
may lift over 10 pounds with or without assistance.
CSAs assigned to all other departments (excluding Greeter departments) minimally must be able to lift 25 pounds without assistance;
may lift over 25 pounds with or without assistance.
What You Need To Succeed
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.